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Verified Customer Reviews

Based on 526 reviews
98%
(513)
1%
(3)
1%
(4)
1%
(3)
1%
(3)
Awesome selection

I love the mix I got, all alive and doing well!! It’s nice to have a variety in my shrimp tank.

Beautiful moss

a nice specimen of bright greed beautiful moss

Beautiful

Satisfying

Fast shipping, all arrived well and healthy. Like their colors.

K
Boa Shrimp
Keahialaka

Shelly from Lucky aquatics has high quality shrimp bred in the USA. They work hard on thier shrimp and it shows they are really cool 😎 I love the Boa shrimp I got from them very beautiful

Moss arrived lush and healthy! I'm already seeing some new growth, and the shrimp love it!

Excellent blue bolts

This is my second order and they are perfect. The seller is quick, responsive and you can tell she cares about the shrimp. I will be ordering again soon for my second shrimp tank.

J
Dragonblood Shrimp
Joshua Marderness
10/10

I bought 10 dragonblood shrimp and received 12, very nicely packaged and the seller was very responsive, thank you !

It's so cute

It was really hard to find this moss, but I found lucky aquatics in my search for it. The owner is so kind and answered any questions I had. The moss is perfect! It came extremely well packaged and in great condition. I know it's slow growing but I can't wait to see it start filling in the decor I attached it to! Very happy with my purchase 😊

I always get excellent products and service. Beautiful botanicals for my aquariums.

Mosses were packed well. All portions were nice size. Arrived in good condition. Can’t wait to see them growing.

Great variety! My bettas are very happy with the tannins in their tank!

Well packed and shipped fast. Alive and beautiful.

Beautiful and nicely packaged.

Get it!

Not as useful as I had hoped. My shrimp don’t even touch it.

These are meant to be grazing foods. You won't see too much of a swarm for these except for the first hour you put them in the tank. If you don't see an excess of biofilm growth on it, that means that your shrimp are eating the biofilm as it grows, and benefiting from it.

It's absolutely stunning. These are top-quality leaves. Packaged perfectly to ensure safe arrival. They even threw in a few extra to top it off, as if what they sent was not enough. If you're looking to make your tank more natural and bring a bit of home to the inhabitants within, then you can't go wrong with your selection of these Indian Almond Leaves.

Such a great variety of botanicals. I have several tanks, and there is enough to suffice multiple environments and species. Would recommend to anyone looking to add a touch of nature to their tank or to accommodate the inhabitants living in them.

Very Happy!

Order shipped fast, packaged really well and the shrimp are doing great! Just ordered 5 more!

Awesome brand.

This was the only food brand missing in my collection for the shrimp. The shrimp always go after pure Nordic and devour it all. I have to put it in areas where they can get it because the snails also surround the food. Lots of competition so needed the mineral one as well so that the shrimp get everything they need.

Pure Nordic, need I say more

Pure Nordic Brand. I know it will be an awesome item because I already have all the food types and feed my shrimp that devour them completely. Fast shipping. Great product.

K
Fancy Tiger Shrimp
Kevin Nguyen
Great shrimps!

They included 2 extra, I'm assuming in case some don't make the trip, but they've all made it through shipping and survived for a month so far. They were drip acclimated and put into a well lit planted tank with a thermostat set to 72F. Very pretty shrimps.

D
Blue Steel Shrimp (random genetics)
Dana Rocha
Dead shrimp, bad customers service

I ordered 5 blue steel shrimp. Shipping was delayed by 5 days and when the arrived the package was burst and all the shrimp were dead. I reached out for help and was blamed for them being dead. Package was delivered in a temperature controlled locker, and I had to wait for internet to send an email with photos but since I did not send the email in time and because lucky aquatics “never have and shrimp arrive DOA” I was told there is nothing they can do. Worst experience with ordering shrimp I’ve ever had due to their response towards something out of anyone’s control. If they would’ve just taken responsibility and apologized I would not had to leave this review. “Arrive alive”policy is bull and they shouldn’t false advertise.

Below you can find our email exchange in its entirety. Please note that temperatures exceeded 100° in the area, for the 5 days prior to delivery:

Hello, I still have not received my shrimp. I think they may have gotten delayed in shipping. My concern is if they arrive alive but that’s still to be determined.
Dana Rocha
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Hello,
Yes it looks like they've been delayed. As long as the temps aren't crazy hot, they should be fine. Let me know when they show up (I would assume Monday)

Thanks,

Shelly
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Unfortunately they did not arrive alive.
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I'm so sorry to hear this!
It looks like the bag had a burst seam or a pinhole in the bag that was not obvious enough during the packing process, however the shrimp usually arrive alive even with that amount of water, so I am assuming something else had to happen as well. Unfortunately, your temps exceeded my Live Arrival Guarantee by roughly 10°, and I am not able to see the dead shrimp in the bag, which is all clearly stated in my FaQs.
FAQs - Lucky Aquatics (link)
As a courtesy, I can offer you 50% off the reorder of your shrimp, because I basically never have any DOA. Follow this link (link) to be directed to the Blue Steel page with your code active (xxxxx).
Let me know if you have any other questions, and please wait until your temperatures are better to reorder (I suggest low 70's as best temps).
Thank You,
Lucky Aquatics
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Nothing to do with temps, shipping delayed. It was supposed to be here Friday and it is currently Tuesday. That is out of my hands and
I would like either a full refund or another shipment.
I think this has nothing to due with temps considering the package was ruptured and shipping was delayed.
Dana Rocha
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The temperatures are 95° in your area. That absolutely had an effect on the shipment. Delayed packages have the potential to sit outside for extended periods of time, and if the temperatures are within my guaranteed range, there usually aren't issues. I have had many delayed packages arrive alive that were delayed far longer than a couple days. I have also had a few packages arrive with half the water gone, and those too, still arrived alive. I ship many shrimp every week, so I do understand how to safely ship shrimp, and the extreme temperatures are the cause of any DOA 95% of the time.
Added to this, you did not contact me for almost 7 hours after they were delivered to your PO Box/locker. I require this notification to be within 2 hours even in the best of temperatures. I also still have no proof of all the dead shrimp, as I cannot see anything but a very small photo that does not clearly show all 5 shrimp were dead. I can offer live arrival guarantees only when the steps I request of the customer are taken.
Best,
Lucky Aquatics

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